Privacy Policy
Introduction
The Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform respects your personal information and data very much, and will do its best to protect the safety and reliability of your personal information and data.
This policy only applies to user information and data collected and stored by the Fire IoT Cloud Assistant application and the Smart IoT Cloud Platform.
Please read carefully and understand and agree with the "Privacy Policy of Fire Internet of Things Cloud Assistant Application" and "Privacy Policy of Fire Internet of Things Platform" before using the Fire Internet of Things Cloud Assistant application and smart Internet of Things cloud platform. This policy stipulates how we will collect, use, disclose, process and protect the information you provide to us when you use the firefighting IoT cloud assistant application and the smart IoT cloud platform.
If we need you to provide certain information to verify your identity when using the product and connect to our third-party service providers, we will strictly abide by this privacy policy to use this information. If you have started to use the Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform, it means that you have read, approved and accepted all the terms described in this privacy policy, as well as any changes we may make at any time in the future.
The Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform adheres to the following privacy protection principles and is committed to providing you with more secure and reliable services:
- 1.
Security and dependence. We do our best to prevent your information vulnerability, damage or loss through effective and reasonable information security technology and management process;
- 2.
We provide you with convenient privacy management options, you can make the right choice to control or manage your privacy;
- 3.
Protect communication secrets. We will strictly protect your correspondence in accordance with applicable laws and regulations;
- 4.
Rationality and necessity. We will collect the necessary data so that we can provide you and other users with better services to implement the product's functionality.
- 5.
We strive to introduce our privacy policy in a simple and direct way to help you better understand our information process practices;
- 6.
we will follow the concept of "privacy design" and consider privacy at all stages of product or service development, including multiple factors such as law, product and design.
This privacy policy mainly explains:
What information do we collect.
How we use this information.
Your rights.
We hope you will read this privacy policy (this "privacy policy") to understand how we collect and use information so that you can further understand our services and make appropriate choices.
By using the leopard wind network service, you agree with what is included in this policy. Unless otherwise defined, this privacy policy defines a The Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform service agreement with the same meaning.
If you have any questions, please contact us.
We collect information
Based on the principle of legality, fairness and necessity, we only collect the following information which is necessary to realize the function of the product.
-
1.1
The information you gave us
-
1.1.1 information is provided when we register an account.
For example, a nickname and the phone number you provide are registered accounts.
-
1.1.2 you upload the information and use our service.
For example, the photos you upload and the images you share at the same time.
-
1.1.3 the information you provide through our customer service or at the same time participate in our activities.
For example, completing your online activities at the time of the questionnaire may include your name, contact number, home address or other relevant information.
-
-
1.2
We can collect information when you use our service
-
1.2.1 server logs. We may automatically collect and store relevant information as a service log when you use our service.
1) equipment information. For example, device model, operating system version unique device identifier (" range "), battery, signal strength, and other information.
2) software information. For example, software versions and browser types. To ensure a secure operating environment and provide the necessary services, we will collect information with your mobile applications and other software usage.
3) the IP address.
4) service log. For example, when you use the information collected by our service to search or browse, crash log information, recommend other information on the website.
5) communication record. For example, the account you communicate with, the time and period you use our communications service.
-
1.2.2 Location data. We can collect location data when you use location related services, so that you can provide relevant services.
1) we can collect your geographical location data IP address, wireless network, or base station when you use the service;
2) the geographical location data you provide or other users are using the service. For example, location data is detailed in your account, or in the geographical indication that the photos are Shared by you or other users;
-
1.2.3 other relevant information. For your better use of our products or services, we will collect relevant information, such as friends list, print group list information, and voice. Similarly, if you choose to turn on the "import contacts" feature we will encrypt your contact's name and phone number and collect encrypted information in order to connect you and the person you also know who USES our service.
-
-
1.3
The information contained in your information is Shared by other users.
For example, photos or video posted by other users might contain your information.
-
1.4
Information from third-party partners.
We may work with third party partners. Therefore, we can get information to generate shares or when you use third-party services. For example, when you log in with an account, we will know the name and login time of such a service, so it will be convenient for you to manage authorization. Please read the user agreement and privacy policy of the third party service carefully.
Some of our services may require you to provide your selective sensitive personal information for specific functions. If you choose not to provide such information, you may not be able to use a particular feature of the service, but it will not affect the use of other features. If you voluntarily provide us with your sensitive information, you agree that we handle your personal sensitive information by providing this policy for purposes and methods.
How do we use the information we collect
In compliance with applicable laws, regulations or user agreements, we may use the information collected in the following aspects. If we use your information for purposes other than the following purposes, we will interpret it as agreeing with you again.
- 2.1
To provide you with our services.
- 2.2
Meet your personal needs. For example, language Settings, location Settings, and other personalization services.
- 2.3
Product development and optimization. For example, when our system fails, we will record and analyze the information generated when the system crashes to further optimize our services.
- 2.4
To ensure safety. For example, we will use your identity authentication information, security measures, anti-fraud monitoring, storage and backup, customer security services, and other applications. For example, if security software is downloaded or installed, you will detect malicious programs or viruses, or identify fraudulent information.
- 2.5
You may be interested in recommending advertisements, news, etc.
- 2.6
Evaluate and improve the impact of advertising and other promotional activities on our services.
- 2.7
Management software. For example, software certification and software updates.
- 2.8
Including your participation in the survey of our products and services.
Comply with applicable laws and regulations to provide a better user experience and improve our services, or with your consent, we can apply for certain information services collected, we provide other services. For example, we can use your information collection or generation when you use some of our services to show you personalized content or advertising and user analysis and statistics services.
To ensure our security services help us further understand the performance of our application, we can record relevant information, such as your usage frequency, crash log information, usage, overall performance data and the source of the application. We do not contact our stored information in your submitted mobile analytics software to identify personal information in mobile applications.
How do we use cookies and related techniques
We and our third-party partners may collect your information by securely inserting cookies and related technologies in order to provide you with a more personalized user experience and service. We will strictly require such third-party partners to comply with relevant requirements of this policy.
You can set or mange crackers through your browser Settings. But be aware that you may not enjoy the best service experience and some services may not be available if you stop using cookies. If you'd like to learn more about the safety of cookies.
Information you share
Our service will let you share your relevant information with your friends and family, other users. For example, you can publicly share text and images at your "moment of WeChat." Please note that this information may contain sensitive information, including your personal identity information and personal property information. Please consider carefully disclosing personal sensitive information.
You may control the scope of information Shared, you can also delete information publicly Shared using service Settings or according to our guidance. Please note that this information may have been retained by other users or by an independent, unrelated third party, which we cannot control.
How do you manage your information
-
5.1
You can access, modify and delete the information you provide when registering your account or other personal information to use our services, by paying attention to guidelines or contacting us. Scope and access to, modify, or delete your personal information depends on the service you use. Use geo-related services, for example, when you stop sharing your geographic information, you can prevent it by turning off the phone's location function, or depending on the method and communication service provider provided by the software and hardware service provider. Please read the instructions carefully.
-
5.2
We will collect and use your information only for functional products or services that comply with this policy. If you find that our collection or use of your personal information is not in accordance with law, administrative regulations or mutual agreement, you may ask us to delete such information. If you find that we collect or store faulty personal information, you can also ask us to correct it. Please contact us through contact information listed in this privacy policy.
-
5.3
For account security, we may ask you to verify your identity before we allow you access to modify and delete relevant information.
-
5.4
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements. We try to respond to your request in a reasonable time.
We share information
We will strictly limit the sharing of information in accordance with laws and regulations, for example:
-
6.1
We may share your personal information with third parties with your prior consent in addition to our data processors
-
6.2
For the purpose of external processing, we can share your personal information with third party business partners (third party service suppliers, contractors, agents, advertising partners such as application developers, for example, telecommunications service providers send E-mail and push notifications on behalf of us, or map service supplier to provide us with location service), they may not be located in your jurisdiction), and ask them according to our instructions, privacy policy and other relevant confidentiality and security measures to deal with the above information for the purpose of our:
6.2.1 provide you with our services;
6.2.2 the purpose section "how we use the information we collect";
6.2.3 implement our rights and obligations and delete the service agreement and privacy policy provided by leopard wind network;
6.2.4 understand, maintain and improve our services.
We should share your personal information with third parties. As mentioned above, we will use encryption, anonymization or other means to protect your information.
-
6.3
With the development of our business, we will notify you when a merger, acquisition, asset transfer or other transaction occurs and will continue to protect or require new controllers to continue to protect your personal information in accordance with applicable laws, regulations and standards of protection will not be less than this privacy policy.
-
6.4
We can use the information collected for big data analysis. For example, we might use the information collected for analysis to generate city hotspots or industry insight reports that do not contain personal identity information. We may enable the public and share it with our partners for post-processing information that does not contain personal identity information, understand users' use of our services or enable the public to better understand the overall use of our services and other USES.
-
6.5
We may disclose your personal information for the following purposes:
6.5.1 observe laws and regulations;
6.5.2 comply with the requirements of the court's judgment, ruling or other legal procedures;
6.5.3 compliance with the requirements of relevant government agencies or other entities with relevant legal authority;
6.5.4 we have reasons to believe that we need to abide by the laws and regulations;
6.5.5 reasonable and necessary purpose to realize the relevant service agreement or this privacy policy, or to protect the public interest, personal safety and property and the legitimate rights and interests of other customers, ourselves, our subsidiaries, our users or employees.
We can send a message to you
-
7.1
Push notification
When you use our service, we can send you email, SMS, news or push notifications. You can unsubscribe according to the relevant notice on the device.
-
7.2
Service announcement
If necessary, we can send you an announcement regarding services (for example, suspending certain services due to system maintenance). You may not be able to cancel these service-related announcements.
Place and time information reserved
-
8.1
We store information
We will store users' personal information and collect it in accordance with applicable laws and regulations in mainland China.
-
8.2
Segment retention
Generally speaking, we will keep your personal information for the shortest possible time to complete the purpose of collecting such information. However, for the following purposes, we may change the term compliance purpose:
8.2.1 comply with relevant laws and regulations;
8.2.2 comply with the requirements of the court's judgment, award or other legal proceedings;
8.2.3 any entity that complies with the requirements of relevant government agencies or other legitimate authorities;
8.2.4 we have reasons to believe that we need to comply with applicable laws and regulations;
-
8.2.5 reasonable and necessary purpose to implement the relevant service agreement or this privacy policy, or to protect the public interest and the lawful rights and interests of personal safety and property and other customers, ourselves, our subsidiaries, our users or employees.
Should operate our product or service termination, we will notify you in the form of push notifications, notifications, etc, and delete or anonymize your personal information at a reasonable time.
Information security
We take security measures to protect your information from loss, misuse, unauthorized access or disclosure.
-
9.1
We will strictly protect user communications in accordance with applicable laws and regulations.
-
9.2
We will protect the security of information in reasonable safety standards and use various safety measures. For example, we will use encryption (such as TLS,SSL), anonymization, and other means to protect your personal information.
-
9.3
We have established a dedicated management, process and organizational system to ensure information security. For example, our highly restricted people have access to information and are required to observe confidentiality obligations and conduct audits.
-
9.4
In the event of a breach of security personal information, we will initiate contingency plans to prevent security incidents and notify you in the form of an expansion to push notifications, announcements, etc.
advertising
We can use your information to provide you with more relevant advertising related websites, apps, and other channels.
You can learn more about our advertisement.
Protection of Minors
We attach great importance to the protection of personal information of minors. In accordance with the relevant laws and regulations, if you are a minor under 18 years old, you would be required to obtain you parents' or legal guardian's consent prior to using The Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform service. If you are the guardian of a minor and have queries in relation to your minors' personal information, please contact us through the contact details provided in Section 13 below.
Range of application
This privacy policy applies to all of our services. However, some services have their own specific privacy guidelines/statements that describe how we handle your information service more specifically. If this privacy policy is inconsistent with guidance/privacy claims for specific services, the privacy policy for this service shall prevail.
Please note that this privacy policy does not apply to services provided by other companies or individuals. For example, you can log into services provided by other companies or individuals.
The terms of use of such third-party services and the privacy policy of such third-party services (rather than this privacy policy), you need to carefully read their privacy practices.
Contact us
If you have any enquiries about this privacy policy or other related issues, please contact us through. According to the provided guidelines, you can also complete relevant information and send the query to 107386344@qq.com or publish the following mailing address:
Address: 212 , zone 1, block B, huayuan science and technology innovation park, Baoan district, Shenzhen,Guangdong,China.
Postcode: 518057
EMAIL:107386344@qq.com
We will review your queries and reply within 30 days after verifying your user identity.
Changes to Privacy Policy
The Fire Internet of Things cloud assistant application and the Smart Internet of Things cloud platform. may update and revise this Privacy Policy from time to time, and if such changes result in a substantial impairment of your rights under this Privacy policy, we will notify you by sending you an e-mail and by reminding you at prominent place on the webpage before the changes take effect. Under such circumstances, if you continue to use our services, you will be deemed to have agreed to be bound by the updated policy.
Last updated: 01/10/2020